Storm damage can invade the home
If a tree were to fall through the roof, or even break into the home through a window or outside door, the damage may not stop at the location of the tree. The accompanying winds and water can create all kinds of collateral damage.
SERVPRO Technicians will take every precaution to protect the areas of the home that are affected while minimizing damage to other locations an items. Sometimes tearing out a ceiling due to extensive water damage simply has to get the repair 100% correct. Have no worries, it can be made to look "Like it never even happened."